Customer Service available by phone or email.
What Our Customers Are Saying...

What Our Customers Are Saying...

I ordered a small christening bracelet for my niece/goddaughter last week. I believe I placed the order on TUES I then sent an email basically begging for any way to expedite my order so that I may give the bracelet as a gift on Sunday. To my surprise I received the bracelet on Thursday the same week. This was absolutely amazing service to me. I can honestly say I almost cried I was so happy! Michelle R.

My sister LOVED the bracelet! What a wonderful story to go with this heirloom/keepsake. I will be sharing your website with all my family & friends this holiday season. April C.

Linda, Thank you so much. I received my bracelet (double-strand, James and John) repaired in the mail today. You did a beautiful job -- it looks good as new! I am SO happy to be wearing my bracelet again. Thank you for your superior service, talented craftsmanship and quick turnaround. I couldn't be happier. Julie W.

Linda, We wanted you to know that our special "Gabriella" bracelet arrived today as you promised. What a beautiful bracelet it is and we cannot wait to give this special gift to our friend tomorrow at her baby shower! Thank you so much for being able to fulfill this order for us on such short notice. We are very appreciative and certainly will keep your company in mind for future gifts! The bracelet was the next to the last gift opened at the shower and everyone just oohed and aahed as Mom put it on her wrist. She was so touched by the gift. Again, many thanks for all you did for us this week. Kathie L. & Jennifer W.

I received my porcelain booties today. They are so much more than I expected, they are beautiful. I can't wait till Christmas to present my sons, daughter in law and granddaughter with them. I am waiting to share your website with my daughter in law. She will love it and will share with her friends. Once again, thank you for being so helpful and patient with me. I am so please with the booties and will be a repeat customer. Marcia H.

Linda, Thank you for the beautiful name keepsakes you offer! What a fabulous idea and an affordable one. I can't wait to give these to all my new mommie friends for their new babies. Jenna C.

Dear Linda, The Nana bracelet I ordered just arrived - wow that was super fast shipping. My wife absolutly loves it, the letters, the jewels and the guardian angel on the clasp. She can't wait to show the family. There may be more orders coming from them in the near future. Thanks again for a great bracelet and excellent customer service. Marvin A.

I recieved my mother's bracelet last night at dinner with my 7 children and my 2 grandchildren. It's absolutely everything I had hoped for. It's beautiful! It's not easy to find something that's not gawdy to display all of my children and grandchildren's birthstones, plus our last name. My 13 year old daughter did this as a surprise for me with her dad's blessing, of course. Your website was so easy for her to use and for her to order from without me even knowing it. My husband does not like to buy things on line without being able to look at it in person. He was also very happy with the bracelet. I can't tell you how much this bracelet means to me. I've wanted one of these for so long. Thank you, very much. Mary Beth L.

Excellent products and service to match! A+ company! Highly recommended to everyone...they will get business from friends and family of ours. Keep up the great work! Michelle R.

I just wanted to send you an e-mail and tell you how beautiful that the bracelet is. It is even more beautiful than the picture that I saw on the website. The craftmanship is top notch, and the finished product is wonderful. I was impressed with my experience from start to finish, I needed the bracelet in a hurry for my sister's baby shower, and you delivered. The communication was excellent, you have a wonderful company and you should be very proud. Diane Y.

THIS IS THE FOURTH TIME I HAVE ORDERED FROM THIS MERCHANT. EVERYTIME IS BETTER THAN THE LAST TIME, IF THAT IS POSSIBLE. MY GIFTS ARRIVE WHEN THEY ARE SUPPOSED TO, NICELY, AND CAREFULLY PACKAGED. THEY HAVE ALWAYS BEEN EXACTLY THE WAY I ORDERED THEM, AND I HAVE NEVER HAD A PROBLEM. I COULD EASILY E-MAIL THE MERCHANT WITH QUESTIONS BEFORE OR AFTER THE PURCHASE,AND THEY WOULD GET BACK TO ME ASAP. I WILL CONTINUE TO USE THIS MERCHANT, AND WOULD RECOMMEND THEM TO EVERYONE!!!!!!!THESE ARE UNIQUE GIFTS THAT PEOPLE ARE STILL TALKING ABOUT, AND THE PRICES ARE SO REASONABLE. THE KEEPSAKES LOOK LIKE A MILLION BUCKS, BUT YOU WOULDNT BELIEVE HOW AFFORDABLE THEY ARE. GREAT FOR WEDDINGS, SHOWERS, BABIES, CHRISTENINGS, BIRTHDAYS, MOTHERS,JUST ABOUT EVERY OCCASION. EVERYONE IVE GIVEN ONE TO, SO FAR, HAS LOVED IT!!! Kathleen L.

Dear Linda; Thank you so much for all your help with the Grandmother's bracelet for my Mother. She is absolutely CRAZY about it and swears she will never take it off. This surprised me a little bit because she is not a "jewelry person." She wears no jewelry except a watch. I just wanted to let you know I appreciate all your help, courtesy, quick turn around time, etc. I would recommend your company to anyone! Susan H.

I highly recommend this site. I made a mistake in the name & they gave me the help I needed to fix it. A lovely gift & nice people.Roslyn R.

I ordered a gift for a very special friend and she absolutely LOVED IT...even got a couple of happy tears out of it ~ she was just thrilled with the matted keepsake and the personalized touch was the perfect gift idea! I will recommend you to all ~ what a great shopping experience :)Sherri Y.

I just want to let you know that I received my order Friday afternoon as promised and am happy to say that I am very satisfied and would recommend your company to anyone. Thanks again! :) Rebecca M.

I was so very happy with my order. The print is bigger than I thought which is great. The shippment was fast and the packaging was done well.My father is going to be my daughter's Godfather and I wanted to get something to show that I am greatful.The gift I bought from here will make my father feel proud!!! Thank you so very much! Emilie K

GREAT customer service; kept in contact via email. Excellent packaging. Several of my orders have shipped faster than expected. I'm a loyal repeat customer & have never had a problem. OUTSTANDING MERCHANT! Pamela F.

I am writing to you to thank your company for the beautiful job they did on the print for my neice Madison Elizabeth. I have seen some of the prints online, but when you actually receive it in the mail, framed and finished,it is one of the most wonderful personalized gifts I have ever seen and Christmas day. Its something that she and her daughter can cherish forever!!!!! Everyone I've shown it to so far is amazed at how well it came out. I will definitely visit your web site again for future needs. Kathleen L.

I received my recent order today, and I had to write to tell you how much I loved it. It's a gift for a couple that's getting married this weekend. They are going to love it. I gasped when I took it out of the box to look at it. It's beautiful, and what's more is that the meanings of their names fits them to a tee. It's amazing how dead on they were. Thank you so much. You always do such a wonderful job. I always enjoy ordering from you, and will continue to do so in the future. Gina L.

I received my order last Friday, and was very pleased with the finished product. I have ordered from your company several times, and have always received excellent service. This time was no exception. I received my order very quickly, and the keepsake that I had ordered was beautiful. I want to thank you, and let you know that your excellent service is greatly appreciated! Amanda C.

I want to say that my experiance with this company was great. My order was placed in a very timely manner. Once I placed the order I discovered that I made a mistake and called their 800 number and they corrected my mistake and I got just what I wanted. This order was a keepsake for my first grandchild and I am more than very satisfied. I would recommend once-upon-a-name to everyone. I would definitely order from them again. Lawrence R.

The items that I ordered were very special because my twin daughters passed away at birth. Linda at Once Upon A Name sent a thoughtful note and special gift. It is apparent that she goes above and beyond!! Everything I ordered is beautiful and I would recommend this company to everyone. Crystal M.

Their products are high quality and customer service has been wonderful. Linda C.

I have never dealt with a more helpful merchant online. I couldn't be any happier with my experience. Michelle C.

Thank you very much for sending my gift to the address where my father's 70th birthday party was. It saved me the time and money and general inconvenience of going to the post office and hoping it was received in time. He loved it!!! And the handwritten card was a nice and unexpected touch. Daniel E.

I just got my first order from your company and I LOVE IT! The background, matting and frame are wonderful and I'm sure my future husband will love it! Thanks so much for the quick turn around and the quality craftsmanship. I will definitely share your website with friends and family. Kimberely C.

I was more than satisfied with the product, service and details of my order. I did have one question and called the 800#, spoke with the owner and after speaking with her, I was convinced and confident that my order would be perfect. Upon opening it, I knew I had made the best decision in using this site. I would not hesitate in using this site again, in fact, I have passed along this site to numerous friends and have placed it in "My Favorites". Dolores C.

I was extremely pleased with my order, and the service and help I received was all anyone could ask for. I would highly recommend this company. Corinne S.

Thank you so much, your service is wonderful! The product that I ordered is so beautiful, it should make a wonderful reminder of the day Madison was christened. I am going to tell everyone about your site! I will be buying from you again. Angela T.

This is the second time I've ordered from once upon a name, and the second time I've been delighted with not only the product but also the service.Nadia F.

The service was great. The delivery was well ahead of my pesonal expectations and very, very welcomed. The product, according to our daughter, was "...absolutely beautiful...." I would recommend the site to anyone with a similiar need. Garrett D.

Very prompt email response and fast shipment. Product was just beautiful and at a very good price. I will be ordering from you again. Thank you! Stacy B.

Beautiful item, quick, efficient service. No problems at all, which is always nice. Also received a prompt and pleasant response from the merchant to my questions. Excellent! Kaye M.

They have very unique gifts. I'm tired of getting the same old toys or clothes for gifts and this was perfect. Everyone loves personalized gifts. They have great deals and shipped the gifts very promptly. I would recommend them to everyone. Christine D.

I had to call them for a question by phone, and they were so helpful. I spoke with Linda, and she was very nice and personable. I received my order very fast and it was packaged well so it wouldn't get ruined in the mail. I was very satisfied with the selection on their web site and their service, especially Linda. I will definitely order from them again. Lorraine S.

It's like having a friend in the business. You couldn't ask for more personalized service or a better quality work of art for the money. I know they do this sort of thing in Malls but those items bear no comparison. A matted and framed print for under $40 with shipping is an incredible steal and becomes a treasured keepsake! This is one of my best finds online and one I come back to again and again! Eleanor M.

I cannot tell you how much I have enjoyed Once Upon A Name. I was having such a hard time figuring out what to get several of my friends and family members for Christmas until I came across this site. It was easy to order from and was shipped to me almost immediatley! I would/will highly recommend Once Upon A Name to anyone. Lori P.

This is a great idea for more than just baby gifts. I found the perfect gift for my 1st wedding anniversary. I highly recommend doing business with this company. The item was received promptly, and it was exactly what I wanted to give my husband. Stephanie I.

This is such a unique gift; everything is of quality and exceeded my expectations! I've told people about the site with misgivings only because I want to HOG it for myself! Mary L.

I just love your web-site and your products. I can assure you that I will be purchasing from you again and I have already told several friends and family about your site. Lori P.

Received order faster than expected. Merchandise is excellent quality. Definitely recommend to everyone looking for that special gift. Shannon T.

I was so very pleased with this gift for my granddaughter's 1st birthday - "Once Upon A Name" even included a lovely "handwritten" note! Linda M.

On Saturday I received the baby name keepsake I just placed the order for on Tuesday -- it looks great! I'm glad I ordered it to be framed because it looks much nicer than I could ever have done (and much more convenient). Thanks for your quick turnaround! Julie G.

Once Upon A Name offers the two essential ingredients in any business...Quality Merchandise and Excellent Customer Service. Their prints are the most unique and reasonably priced gifts you can find. Linda even sends gift cards with the orders she has shipped directly to the recipient. Everyone has loved their gifts. I guarantee that once you order one print, you'll be coming back for many more. I have purchased at least 10 of the prints as gifts and one jewelry box as a high school graduation gift. I can't wait to order the Family Tree print next for myself! Carrie G.

Received the print...it is great...Good Quality. Will be back. Several friends are inquiring. Raylene G.

They have great customer service, they respond promptly to your order, and the product was of great quality. Christina G.

Dear Linda, I received the order yesterday. It was done beautifully!!!! I love it and I am sure my sister will be extremely pleased. Thank you so much for taking a special attention to my order. I will recommend your business to my family and friends, and order something for myself. Thank you again from the bottom of my heart. Ana M.

I received the order yesterday morning, actually my husband did. The prints are wonderful, I even brought them to work to show everyone. I am sure I will be ordering again in the future. Thanks for all your help. Michelle T.

My good friend, whom the gift was for, really loved it. I plan on purchasing similar gifts in the future. Ryan S.

The perfect gift for special people. I will definately be back for Christmas! Thanks for the great service too. Becky W.

The items I bought from Once Upon A Name were wonderful gifts. They looked really nice and were a great price. I will order from here often. Kimberly C.

An original gift idea and superior service. I will continue to purchase here. Becky W.

The product I ordered arrived to its destination within a reasonable time frame and in excellent condition. I'm a little hesitant with on-line companies, but I was very impressed with their efficiency. Nadia F.

The price was great and so was the speed in which we received our gift. Katie K.

A beautiful product at a great price...and excellent service too! Kristi G.

My teenage nieces and nephews are so hard to buy for but they loved seeing their names in print!!! I will be back for Christmas. Karen P.

I gave my husband the " Why I Fell in Love With You" poem on one of your lovely prints for a gift and he was actually touched.... Jan H.

I really liked the products & when I emailed Linda with a concern that I had, she responded quickly & was very helpful & cooperative. Leticia F.

My order came in a timely manner and they came out beautiful! Thank you. Rosa M.

I am very happy with my order. I ordered quite a few so I was nervous that there would be at least one mistake,but everything was perfect.Thank You. Denise S.

Great place, I loved the gift. I recommend it to anyone. Parker B.

We loved the 3 Finnegan 8x10's we just recieved from you so much we would like our other new grandchild to have the same. Many thanks for your good work and classy product and service. Gerald B.

I am very pleased with my experience. The quality of the prints were excellent and they were delivered immediatly. Thanks again! Tina G.

Just a word for those interested. Once upon A Name handled my order with excellent speed and professinal products. All the relatives I ordered namesake cards for were very happy with the workmanship. Thanks again for the professionalism. Jerry B.

Super friendly; Prompt and carefully prepared items. I was extremely satisfied upon receipt of the items ordered. I highly recommend this merchant. Ana M.

Great Company I would buy from them again!! Amy H.



Copyrightę 1997-2019 Bead Trends / Once Upon A Name